June Sun, 2002

NEW JERSEY E-ZPASS – THOSE WHO USE IT LOVE IT: But Budget Problems are Taking Their Toll

With E-ZPass in New Jersey, familiarity breeds satisfaction. Garden State drivers with E-ZPass view the system as a big success, both in general and in their own experiences. More than three-quarters of E-ZPass drivers classify the system as a success, and nearly as many say they are “very satisfied” with the way E-ZPass has worked for them personally. At the same time, however, drivers who do not use E-ZPass are more likely to dub the system a failure.

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