New Jersey State Government Internet Use (2000, 2001)
New Jersey Office of the Governor, Chief Information Officer
This telephone survey of 800 New Jersey adults tracked use of the Internet in general and experiences using the Internet to access state government information and services. Read the 2001 Report.

Essex County Area Employer Workforce Needs (2001)
Essex County College
This mail survey of 400 public and private employers in Essex County was conducted to establish employment needs over the next few years. Awareness and potential for utilization of Essex County College training programs was also assessed.

Job of the Legislature Survey (2001)
Dr. Alan Rosenthal, Rutgers University
This self-administered survey was designed to assess how legislators in four states view their roles. Eagleton assisted with survey design and implementation.

UMDNJ Image Survey (1999, 2000)
University of Medicine and Dentistry of New Jersey
This study consisted of a telephone survey with New Jerseyans on awareness and opinions of the state’s medical university. The survey instrument was based on earlier CPIP studies.

OIT Customer Satisfaction Survey (1999, 2001)
New Jersey Office of Information Technology
This study involved a telephone survey of 185-250 state government officials who utilize OIT’s services for their departments.

Ramapo College of New Jersey Image Survey (2000)
Ramapo College of New Jersey
A statewide telephone survey of 800 New Jersey adults was conducted to assess familiarity with the college and its programs.

Old Bridge Township Library Assessment (1999)
Township of Old Bridge Public Library
This study involved a self-administered survey with 424 library patrons statistically selected over a week-long period and a random sample of 640 township households contacted via mail. Read more here.

NJIT Women Students (1999)
New Jersey Institute of Technology
Focus groups were held with female students at NJIT, focusing on their needs in a school with a largely male student population.

Survey on the Development of a Cultural Trust Fund for New Jersey (1999)
New Jersey State Council on the Arts
The study sampled 78 arts and cultural organizations receiving direct grants from NJ Arts Council and 158 organizations funded through county arts organizations. The self-administered mail survey was designed to estimate the nature and magnitude of the financial needs for New Jersey arts and cultural organizations.

NJN Awareness and Opinion (1994, 1999)
NJN – New Jersey Network
This telephone survey tracks statewide awareness and opinions of New Jersey’s public television station. CPIP used cluster analysis to develop a set of typologies to describe different viewers. The survey instrument was based on earlier studies conducted for the New Jersey Public Broadcasting Authority in 1974, 1978, 1981, and 1988.

Thomas Edison State College Tracking Study (1998-2001)
Thomas Edison State College
This annual statewide telephone survey tracks awareness and opinions of TESC as well as the type of services provided by the school.

Piscataway Library Survey (1998)
Piscataway Public Library
Utilizing state library methodological standards originally developed by CPIP, this study measured the utilization and evaluation of library patrons and township residents.

RUNet 2000 Student Cable Service Study (1998)
RUNet 2000/Rutgers Office of Television and Radio
In anticipation of the RUNet 2000 integrated network, students in Rutgers housing participated in focus groups and a survey on preferences for future video services in university dorms. The survey was conducted with a split-half sample contacted either by campus mail or Internet.

College Leadership New Jersey Program Evaluation (1994-2001)
New Jersey Institute of Technology
This ongoing study measures participant satisfaction and changes in knowledge during a week-long leadership program for college juniors.

CWA Member Survey (1997)
New Jersey Communications Workers of America
This member survey of the New Jersey chapter of CWA was conducted by telephone and covered current economic issues.

Robert Wood Johnson University Hospital Patient Assessment (1996)
Robert Wood Johnson University Hospital
Three focus group discussions with former patients of RWJUH were held to gain insights on the hospital care that patients find the most and least important. These discussions were designed to supplement in-house questionnaires administered by the hospital.

Student Views of Financial Aid at Rutgers (1995)
Rutgers University Office of Financial Aid
This mail survey was conducted with 871 students who had applied for or received financial aid. Study objectives included understanding student perceptions of the financial aid office, evaluation of staff, and familiarity with the application process.

Rutgers Undergraduate Student Opinion Survey (1995)
Rutgers University Committee on the Delivery of Undergraduate Education
This survey of 1,057 students was conducted on the New Brunswick campus. Study objectives included satisfaction with education quality, student services, and student life.

Chemical Literature Intelligent Profiler Review of Prototype (1994)
RU Library of Science and Medicine
Two focus groups were held with academic and commercial chemists. The first group was designed to aid in the development of an information delivery prototype that would be beneficial to chemists. The second group assessed a demonstration of the prototype.

Assisting Faculty with Private Donations Rutgers Donor Focus Groups (1994)
The Rutgers University Foundation
Focus groups with Rutgers faculty and research personnel explored ways to maximize grants and contributions to the university.

Rutgers Donor Focus Groups (1993, 1999)
The Rutgers University Foundation
Focus groups with Rutgers alumni who have donated money to the university were used to better understand the process of contributing to the university and designating such gifts.

Facilities Maintenance and Operations Survey of the Rutgers Community (1993)
Rutgers University Department of Facilities Maintenance and Operations
This mail survey of 1,655 faculty, administrators, staff and support personnel was conducted on all three Rutgers’ campuses. The purpose was to measure satisfaction with the maintenance and operations of the university’s facilities.

Jersey City Public Library: Special Populations Project (1993)
Jersey City Public Library
The purpose of this study was to assess the perceived role of public library services in Jersey City and library utilization among selected population groups (African-Americans, Hispanics, Asians, Senior Citizens, and People with Disabilities). This project also included in-depth interviews with community leaders.

Statewide Survey on Rutgers Athletics (1993)
Rutgers University Athletics Department
This telephone survey of 800 New Jersey residents assessed their awareness and interest in various athletic programs at Rutgers.

Rutgers Graduating Student Opinion Survey (1992)
Rutgers University Office of Planning and Academic Research
This study surveyed 4,107 graduating students who had spent four or more years at Rutgers. The study included student evaluations of the academic environment, student services, resident experiences, and preparation for the job market.

Survey of Rutgers Alumni (1992)
The Rutgers University Foundation
This survey of alumni assessed the extent to which graduates continue to identify with the University.

Needs/Satisfaction of Library Services: Development of Survey Measurement Instruments (1991)
New Jersey State Library
Under a state library planning grant, CPIP worked with the New Jersey State Library to develop a standard set of protocols to be used in public libraries across the state. these protocols included self-assessment tools and methodologies for local public libraries. A scientifically chosen sample of 45 public libraries in the state participated in this pilot study. CPIP later carried out evaluations in Bridgeton, East Orange, Irvington, and Piscataway employing this process.

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